Privacy Policy

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our service.
• Company (referred to as "the Company", "We", "Us" or "Our") refers to KALSOONI LTD, Digheni Akrita 6, Paphos 8011, Cyprus.
• Cookies are small files placed on your device by a website containing details of your browsing history.
• Country refers to Cyprus.
• Device means any device that can access the service, such as a computer, mobile phone or tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the website.
• Service Provider means any natural or legal person who processes data on behalf of the Company.
• Usage Data refers to data collected automatically generated by the use of the service.
• Website refers to HERA, accessible from hera.com.cy.
• You means the individual accessing or using the service.

Types of data collected

Personal Data: while using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including:

• Email address
• First name and last name
• Phone number
• Address, country, postcode, city

Usage data

Usage data is collected automatically when using the service. It may include information such as your device IP address, browser type and version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the service by or through a mobile device, we may collect certain information automatically, including the type of mobile device, unique mobile device ID, mobile IP address, mobile operating system and other diagnostic data.

Tracking technologies and cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. The technologies we use may include:

• Necessary / Essential Cookies (Session): required to provide services available through the website and enable use of some of its features.
• Cookies Policy / Notice Acceptance Cookies (Persistent): identify whether users have accepted the use of cookies on the website.
• Functionality Cookies (Persistent): allow us to remember choices you make, such as login details or language preference.

Use of your personal data

The Company may use personal data for the following purposes:

• To provide and maintain our service, including monitoring usage.
• To manage your account and registration as a user of the service.
• For the performance of a contract for products or services you purchase.
• To contact you by email, phone calls, SMS or other electronic communications regarding updates or informative messages.
• To provide you with news, special offers and general information about other goods, services and events similar to those you have already purchased or enquired about.
• To manage your requests addressed to us.

Sharing your personal data

We may share your personal information in the following situations: with service providers; for business transfers; with affiliates and business partners; with other users when you interact in public areas; or with your consent for any other purpose.

Retention of your personal data

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations, resolve disputes and enforce our agreements.

Security of your personal data

The security of your personal data is important to us, but no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Children's privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13.

Links to other websites

Our service may contain links to other websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or practices of any third-party sites.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact us

If you have any questions about this Privacy Policy, you can contact us:

• By email: info@hera.com.cy
• By phone: +357 99 993 233
• By mail: KALSOONI LTD, Digheni Akrita 6, Paphos 8011, Cyprus